I bring strong customer service and upselling skills from luxury hospitality, with experience in handling transactions and working efficiently under pressure. I am passionate about delivering excellent service and am eager to adapt my teamwork and attention to detail to a dynamic retail environment.
Delivered high-quality service to diverse customers, ensuring positive experiences. Promoted and upsold premium food and drink options, increasing average spend. Accurately processed cash and card transactions, handling end-of-day cashing up. Assisted in the smooth delivery of events, maintaining professionalism under pressure. Collaborated effectively with colleagues to ensure service efficiency and guest satisfaction.