Current role Content Manager at System and Freelance Copywriter at Passionfruit
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Illustrator Google Analytics Airtable Excel Premiere Pro •User research - gathering, analysing and developing recommendations from customer feedback •Organising a portfolio of work across multiple clients, prioritising and liaising with clients and stakeholders from technical and non-technical teams •Writing copy for a range of products and voices •Delivering and publishing multi-channel content
Customer experience services Marketing •Generated social media posts and blog ideas •Wrote a marketing ebook that increased leads •Collaborated with senior management including marketing to grow Instagram accounts •Analysed and improved posting schedules, increasing engagement by 35% •Strong communication skills to work across multiple stakeholders •Seeking client and user feedback, and turning this into clear actions for teams
Audiobooks Publishing Premiere Pro •Meet tight deadlines and produce consistent, quality work across a varied portfolio of clients •Operate professional technical equipment and editing software •>95% 5* reviews •An eye for detail •Robust quality control systems
a global alternative investment manager where clients come f Hospitality ·Investing •Organise and set up events to impeccable standards for VIP guests •Create a warm, convivial atmosphere whilst maintaining 5* quality service and meticulous attention to detail •Fast-paced environment with last-minute changes, requiring flexibility built into planning •Excellent prioritisation skills
Broadcast TV, Film and Theatre •Outreach and building relationships with industry professionals: agents, producers, directors, actors •Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times •Resilience to setbacks and positive approach to all feedback •BBC, ITV and Sky •Produced theatre shows, raised funds and wrote marketing materials
Crypto currency news Fintech ·Financial Services ·D2C •Research, write and edit 5 news broadcasts per day •Collaborate with editors and technicians to produce broadcasts to company guidelines •Interview financial experts like the Director of the World Health Organisation •Strong organisational skills •Write original copy and edit content for a range of media •Maintain up-to-date knowledge of finance and market trends