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Kasia Wawryszuk

I have international experience supporting high-net-worth clients in Dubai and London.
About

I bring luxury retail experience with a focus on personalised customer service, upselling, and client advising. Skilled in shop floor operations, I thrive in fast-paced boutique and flagship settings, consistently exceeding expectations and adapting seamlessly to diverse retail environments. Passionate about delivering exceptional experiences in every interaction.

Previous Brands
Hackney Muse
Louis Fourteen
La Petite Maison
AQUA KYOTO/NUEVA
GUESS / GUESS BY MARCIANO
Work Experience
Co- Founder & Operations Director
Feb ‘21 - Feb ‘26
Hackney Muse

Co-founder of small creative lifestyle studio and shop in East London that specialises in 3D printing and sourcing artisan home objects. Overseeing end to end business operations including strategy, branding and daily management. Developed and implemented business plans and marketing strategies to increase brand visibility and customer engagement. Building and maintaining strong relationships with suppliers, partners and local community.

CAREER BREAK & ENTREPRENEURIAL EXPERIENCE
Sep ‘17 - Jun ‘21
Self employed

Took time off to travel internationally on my own visiting foreign countries and exploring their culture such as Hong Kong New York City, Mexico City- Tulum, Italy gaining cultural awareness, new ideas, adaptability, and interpersonal skills through diverse experiences.Pursued self- development through gaining knowledge in different businesses. Explored entrepreneurial ventures and attempted to launch lifestyle company, developing skills in business planing, website creating and branding. Returned to the creative workforce with enhanced perspective, motivation and broader perspective.

UHNW LIFESYLE & BUSINESS DEVELOPMENT SPECIALIST
Sep ‘14 - Sep ‘17
Louis Fourteen

Provided personalised support to high net worth clients, managing complex schedules, travel arrangements, event planning, and lifestyle requests with discretion and efficiency. Coordinated and managed complex travel arrangements (such as Maldives, Seychelles, Japan, Hong Kong, USA and more). Acted as a trusted first point of contact for clients, ensuring exceptional service standards and confidentiality. Coordinated with international partners, vendors, and service providers to deliver seamless luxury experience. Demonstrated strong organisations skills while managing multiple bookings, deadlines and client preferences. Assisted in identifying new business opportunities and partnerships to expand the company network and service offering.

GUESTS RELATIONS/ FRONT OF HOUSE
May ‘12 - Apr ‘14
La Petite Maison

Served as the first point of contact for Internationale clientele and VIP guests in one of the Dubai's most prestigious fine dining restaurants. Delivered personalised guest experiences by anticipating needs, remembering preferences, and ensuring an atmosphere of exclusivity and sophistication. Coordinated with management and service teams to deliver smooth front-of-house operations and personalised guest care. Maintained discretion and professionalism when handling high- profile guests, elite athletes, and Middle Eastern royality( names available upon request) maintained a polished and welcoming reception area, reflecting the brands attention to details and committed to excellence.

FRONT OF HOUSE
May ‘10 - Apr ‘12
AQUA KYOTO/NUEVA

Welcomed and seated guests in a high- volume, contemporary fine dining environment, providing a warm and professional first impression. Coordinated service and management teams to support seamless front-of-house operations. Assisted with special requests and events.

SALES ASSISTANT
Jun ‘09 - Jun ‘10
GUESS / GUESS BY MARCIANO

Delivered personalised customer service in the Guess by Marciano section, building strong client relationship and driving business. Consistently achieved sales targets through upselling and in-depth product knowledge.

Retail Experience
Retail Category
Luxury
High-end luxury
Work Environment
Boutique
Flagship store
Product Category
Womenswear
Menswear
Responsibilities
Client Help
Complaint handling
Storytelling
Client Advising
Upselling
Styling
Store Maintenance
Order preparation
Delivery processing
References
Alan Chmiel
Had a client/business relationship - Co owner , Hackney Muse
Feb 2021 - Feb 2026

I had the pleasure of working with Kasia Wawryszuk, and I can confidently say that she is an exceptional retail sales professional. Her ability to connect with customers, understand their needs, and provide thoughtful recommendations consistently resulted in great shopping experience. She was very punctual and always acted responsibly. I really enjoyed working with her. She would be a great asset to any company!

Languages
English - Fluent
Polish - Native
Education & Training
London College Of Fashion
Unknown - ‘10
Public Relations and Media
Short Course
Gdansk Higher University Of Humanities
‘06 - ‘09
Journalism and Public Relations, Media and Politics
Bachelor of Arts (BA)