Dweet
Dweet
Open to Permanent
Open to Permanent

Jade Moffatt

Fashion ecommerce and technology expert in client relationships and service.
About

A hard working and capable individual with multidisciplinary skills. Passionate about delivering a memorable experience as well as representing brands within the luxury market. I am a fashion graduate with experience in visual merchandise, design, styling, and couture sewing, as well as customer engagement management and product management. Awarded national Scholarship to study at Central Saint Martins for Couture Tailoring and draping. Working with a private client base making bespoke garments. My experience within a tech startup as well as luxury e-commerce has allowed me to work with a variety of clients and develop both my customer journey and luxury product knowledge. With 8+ years experience working in fashion’s luxury market creating excellent brand stories, I am eager to explore new opportunities.

Previous Brands
DIRTEA
MATCHES
Lyst
LuxDeco
JOSEPH
Grand Central Shopping Centre
Work Experience
Retention Manager
Mar ‘25 -
DIRTEA

Customer Experience Lead
Jun ‘24 - Mar ‘25
DIRTEA

Size and Fit Product Specialist
Jul ‘22 - Jun ‘23
MATCHES

Customer Care Team Lead
Mar ‘22 - Jul ‘22
Lyst

Customer Care Team Lead
Aug ‘21 - Mar ‘22
LuxDeco

Senior Customer Service Advisor
Feb ‘20 - Aug ‘21
LuxDeco

Customer Care Executive
Sep ‘19 - Feb ‘20
JOSEPH

Freelance Visual Merchandise assistant
Jul ‘17 - Jun ‘19
Grand Central Shopping Centre

Seasonal styling throughout 16 displays across the centre. Coordinating stock loans with key brands, and styling in line with suitability for target customers and location across centre.

Freelance Digital Runway Stylist
Jun ‘17 - Jun ‘19
Grand Central Shopping Centre

Coordinating and styling seasonal looks for 5 models, working with key brands to new product relevant to local events. Coordinating and organising stock for shoot.

Languages
English - Native
Education & Training
Central Saint Martins, University of The Arts London
‘19 - ‘19
Couture Womenswear
Central Saint Martins, University of The Arts London
‘19 - ‘19
Couture Tailoring
TAFE Queensland
‘16 - ‘18
Advanced Diploma of Fashion Technology and Merchandising
London, UK