I specialise in jewellery and accessories retail, delivering attentive customer service, styling advice, and efficient stock management in fast-paced London boutiques and pop-ups. Confident engaging with diverse clients, I offer multilingual support in English, Korean, and Mandarin, and thrive in dynamic shop-floor environments.
Delivered customer service, product introductions, and styling support in a fast-paced London pop-up retail environment. Supported product display, stock organisation, replenishment, and day-to-day shop-floor operations. Recorded visitor observations, customer interests and product engagement to support customer insight.
Assisted an independent London jewellery studio with product handling, sample preparation, material preparation, and organised studio workflows. Supported jewellery presentation for content and campaign preparation, including moodboard research, styling assistance, and shoot organisation, strengthening product knowledge for customer and brand-facing roles.
Supported shop-floor customer service, product display, stock organisation, inventory checks and in-store visual presentation for a fashion accessories brand. Assisted with product styling, daily retail operations, and customer/product observations, supporting the team's understanding of customer interests and sales trends. Supported seasonal research, brand presentation materials, influencer/seeding research, and social media content planning for a small independent brand.
Created and edited jewellery product images, styling shots, and short-form content for official and wholesale channels, including hand/ear modelling, photo retouching, and upload preparation. Supported a 14K/18K jewellery manufacturer and wholesaler across product organisation, visual presentation, product handling, and customer-facing communication. Assisted with English and Mandarin customer enquiries from international buyers, supporting product explanation and multilingual client communication. Built commercial jewellery knowledge across CAD-to-production flow, material weight, price point, wearability and presentation.