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Open to Permanent
Open to Permanent

Shubhangi Kundagrami

Luxury Retail associate and customer service assistant
About

I have extensive retail experience as a Senior Expert at Mulberry, specialising in inventory management and systems like OMNI5. I thrive in dynamic environments, excel in customer service, and am eager to leverage my skills in temporary sales roles. Fluent in French, English, Bengali, and Hindi.

Previous Brands
Selfridges
Dolce & Gabbana
Anemone Pictures;
Mulberry
Sunday Chai Zine
Producer, Chopsticks;
Pandora Spec commercial;
Work Experience
Producer
Sep ‘23 - Jun ‘24
Producer, Chopsticks;

Making our first short film for our production company, I took on the role of the unit production manager, coordinating all below the line work, managing accounts and managing all logistical aspects of the film. I also worked with the team to come up with distribution plan for the film.

Producer
Sep ‘23 - Oct ‘23
Pandora Spec commercial;

Working in collaboration with an influencer, along with our production company, I produced a Pandora commercial for the influencer. With professional commercial standards in mind, we used it as a spec for our company's commercial

Business Manager
Jan ‘23 - Jan ‘24
Anemone Pictures;

Starting a production company with my peers at university,

Experience Expert
Jan ‘22 - Jan ‘24
Mulberry

in retail, specifically back-of-house operations, I have learnt inventory and management skills, as well as working with different operations systems such as OMNI5 and retail systems, as well as improved my use of Microsoft skills.

Junior Writer
Jan ‘20 - Jan ‘21
Sunday Chai Zine

Enjoying a variety of creative work outside of film, I worked with former peers in school to collaborate on a small social media paper that published lifestyle and healthcare advice.

Retail Experience
Store Approvals
Selfridges (via Dweet)
Retail Category
Luxury
Work Environment
Flagship store
Boutique
Product Category
Womenswear
Leather goods
Responsibilities
Greeting
CRM
Client Help
Complaint handling
Storytelling
Client Advising
Upselling
Transactions
Returns & Exchanges
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Health & safety
Order preparation
Recommendations
Rodgrigo Mattiuz
Direct manager - Store Manager, Mulberry
Jan 2022 - Jan 2024

Feedback sent

Languages
Bengali - Native
French - Fluent
English - Native
Hindi - Native
Education & Training
University of Arts London
‘21 - ‘24
Bachelor of Arts