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Visha Shah

Award winning Sales Associate with luxury experience, top NPS score. Skilled in sales, service, and client relations.
About

I bring hands-on retail experience from Kurt Geiger, Selfridges, and TK Maxx, excelling in customer service, expert styling, and maintaining premium brand standards. I thrive in fast-paced environments, adapt quickly, and am passionate about building client relationships to drive sales and loyalty.

Previous Brands
Kurt Geiger, Selfridges
TK Maxx
Work Experience
Luxury Sales Associate
Aug ‘24 - Now
Kurt Geiger, Selfridges

Delivering exceptional customer service and styling advice to high-end clientele. Managing stock and visual merchandising to maintain a premium brand image. Building strong client relationships to drive sales and brand loyalty.

Retail Associate
Oct ‘23 - Aug ‘24
TK Maxx

Engaged with the potential customer by incorporating the journey of the brand as a story whilst explaining to them about the products and the uniqueness in them. Asking open-close questions to the customer to get more conversions Built brand loyalty, keeping customers returning to the brand Awarded as best starter Retail Associate

Retail Experience
Store Approvals
Selfridges
Retail Category
Premium
High-end luxury
Luxury
High street
Work Environment
Boutique
Shopping centre
Department store
Flagship store
High street store
Product Category
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Menswear
Responsibilities
Client Help
CRM
Storytelling
Greeting
Complaint handling
Styling
Product demos
Client Advising
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Stockroom management
Store Maintenance
Health & safety
Open/closing store
Order preparation
Recommendations
Anonymous
Direct manager - Team leader , TK Maxx
Oct 2023 - Aug 2024

I had the pleasure of managing Visha Direct during their time as a Retail Associate at TK Maxx, where I served as a Team Leader. Visha consistently demonstrated a strong work ethic, reliability, and a positive attitude on the shop floor. They quickly adapted to the fast-paced retail environment, showing great initiative and attention to detail, whether on tills, replenishment, or supporting the team during busy trading periods. Visha was not only dependable but also a great team player—always willing to assist colleagues and deliver excellent customer service. Their professionalism and willingness to go the extra mile made them a valuable member of the team. I am confident that Visha will bring the same level of dedication and enthusiasm to any future role, and I fully support their continued growth in retail or any path they choose.

Languages
English - Fluent
Hindi - Native
Gujarati - Native
Education & Training
University of East London
BSc in Human Resource Management