Fatma Abdulkadir


I am a dedicated retail professional with experience at Schuh and Michael Kors, excelling in customer service, sales support, stock management, and till operations. Fluent in English, Dutch, and Somali, I thrive in fast-paced environments.

Previous Brands
schuh-Brent Cross Station
Michael Kors
Work Experience
Luxury retail temp
Nov ‘22 - Jan ‘22
Michael Kors

Provided exceptional customer service and sales support, consistently enhancing the customer experience. Maintained impeccable visual merchandising standards, contributing to an attractive and engaging store environment. Successfully upsold products and developed strong client relationships, with customers frequently returning specifically to seek my assistance.

Sales Advisor/Stockroom Assistant
Aug ‘21 - May ‘23
schuh-Brent Cross Station

I was able to develop my interpersonal and communication skills while working at Schuh due to the fast-paced environment, which required me to help customers with questions regarding shoes and other products as well as suggest additional items that were relevant to their needs. I was able to use my time management skills to make sure that all deadlines were met while also working as a team to accomplish the company's goals and objectives. Additionally, I worked in the stock room,where my responsibilities included putting deliveries away, packing online orders, keeping the stock room tidy, and assisting sales advisers with locating items they couldn't find.

Jun ‘21 - Oct ‘21
St Luke's Hospice-London

My responsibilities included delivering exceptional customer service, operating the cash register, and managing phone inquiries. I maintained the shop's visual appeal and effectively encouraged customers to make purchases. I enjoyed working here and serving clients, as it allowed me to consistently perform at my best.

Retail Experience
Retail Category
High street
Work Environment
High street store
Shopping centre
Product Category
Client Help
Returns & Exchanges
Online orders fulfilment
Cash register
Client Advising
Product labelling
Product setup
Stock control
Stockroom management
Store Maintenance
Order preparation
Open/closing store
Worked in the same group - Sales assistant, Roni's Bagel Bakery-London
Jun 2022 - Jul 2022

Very nice to work with, always comes into work with a positive attitude and smiling while getting the job done. Completed all tasks to her best ability and worked well under pressure. Very good customer service resulting to customers making a return from the patience and politeness provided.

English - Fluent
Dutch - Fluent
Somali - Fluent
Education & Training
University of Hertfordshire
‘22 - ‘24
Bachelor of Science in Diagnostic Radiography
The Crest Academy Sixthform
‘21 - ‘22
A-Level or equivalent in mathematics and level 3 applied science
The Crest Academy
‘17 - ‘19
GCSE's in grades 9-5 including mathematics and English in mathematics and English