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Muhammed Thoufeek

Sales Assistant
About

I bring rich experience as a Sales Assistant, excelling in customer service, upselling, and inventory management. I adapt swiftly to diverse retail settings, thriving in fast-paced environments while promoting products effectively across departments. Basic proficiency in five languages enhances my customer interaction.

Previous Brands
Reliance Retail
LULU HYPERMARKET
Gamekeeper
Work Experience
Kitchen
Jan ‘25 - Now
Gamekeeper

Sales Assistant
Mar ‘23 - Aug ‘23
Reliance Retail

Assisting a diverse range of customers with different needs. Providing information about products, promotions, and store layout. Handling customer inquiries and complaints efficiently. Promoting a wide variety of products across different departments. Meeting sales targets through effective upselling and cross-selling techniques. Assisting in other departments as needed.

Sales assistant
Nov ‘21 - Jul ‘22
LULU HYPERMARKET

Greeting customers, offering assistance, and ensuring a pleasant shopping experience. Addressing customer inquiries and resolving complaints promptly. Promoting and selling products, upselling and cross-selling to meet sales targets. Demonstrating product knowledge to provide accurate information and recommendations. Arranging and displaying products to attract customers and boost sales. Ensuring shelves are stocked, tidy, and well-presented. Handling cash, credit, and debit card transactions. Operating the cash register and. Processing returns or exchanges. Assisting in stock control, monitoring inventory levels, and reporting shortages. Participating in stocktaking and ensuring accurate records.

Retail Experience
Retail Category
High street
High-end luxury
Premium
Other
Luxury
Work Environment
Flagship store
High street store
Other
Travel retail
Shopping centre
Pop-Up
Outlet
Boutique
Department store
Product Category
Menswear
Accessories
Beauty & Fragrances
Footwear
Leather goods
Watches & Jewelry
Other
Responsibilities
Greeting
Client Help
Packaging
Returns & Exchanges
Online orders fulfilment
Product demos
Client Advising
Transactions
Cash register
Upselling
Styling
Storytelling
Aftercare
Complaint handling
CRM
Product setup
Inventory control
Stockroom management
Order preparation
Open/closing store
Product labelling
Delivery processing
Stock control
Store Maintenance
Health & safety
Recommendations
Fahad
Studied Together - Manager , Gamekeeper
Jan 2025 -

Muhammed Thoufeeq has been an invaluable member of the team at Gamekeeper. His dedication and hard work have consistently stood out, making a significant impact on the team’s overall performance. He is always willing to go the extra mile to support his colleagues, ensuring that tasks are completed efficiently and effectively. Thoufeeq’s team-oriented mindset and strong collaboration skills make him a reliable and approachable team player. His positive attitude, problem-solving abilities, and commitment to excellence contribute greatly to the success of any project he is involved in. He would be a great asset to any team, and I highly recommend him for future opportunities.

Languages
Hindi - Fluent
Urdu - Fluent
Malayalam - Native
English - Fluent
Tamil - Work Proficiency
Education & Training
Roehampton University
‘25 - ‘25
Msc digital marketing
Kerala University
Ba journalism and mass communication