With over 11 years of international retail management experience, I specialise in enhancing sales, store operations, and team leadership across high street to luxury sectors. Fluent in English, Spanish, and Danish, my adaptable skills ensure customer satisfaction and profitability in diverse retail settings.
5 years. 5 month Deputy Manager Mar 2022 – Present. London. United Kingdom • Support the manager in the integral direction of the physical store and e-commerce operations. • Inventory management, optimal stock with a significant volume of SKUs. • Commercial management, development,and maintenance of significant revenue. • Acquisition, management and development of key customers from various sectors. • Marketing strategies and activities (introduction, promotion, impulse) • Ensuring quality, safety and occupational health controls. • Coordination, support and training for in-store teams. • Participation in recruitment, selection, training and induction of new hires. • Preparation of schedules, daily, weekly and monthly work plans. • Integration into special projects: new openings, continuous improvement, optimization, and implementation of new technological solutions.
• Hospitality. Customer services. Bartender.
Reporting to the HR Management of the Manufacturing Division, in charge of the process management of the area, based on a staff of up to 1000 people, integrated in the different departments that make up the production plant of the organization. • Recruitment and selection of candidates. • Contracting and onboarding. • Payroll preparation in SAP. • Representation of the company in external institutions. • Organization of corporate events • Trade Union Relations, Support in Union Negotiations • Administration of the collective agreement. • Management of training plans. • Selection, hiring and reception of scholarship holders. • Advice to strategic partners and leaders of the division in HR matters.