Luxury retail professional with 10+ years of experience driving boutique performance and…
- Fostered strong client relationships, boosting customer retention by 20% within a year. - Optimized stock control and visual merchandising, increasing store footfall by 10%. - Led product knowledge training sessions, improving cross-selling rates by 25%. - Developed a customer feedback system that enhanced service quality and satisfaction.
- Expanded Ukrainian textile operations into the Italian market. - Established the company's first European office in Milan. - Secured new outsourcing partnerships with Italian textile firms. - Implemented KPI tracking systems to improve operational performance.
- Led online platform strategies, driving digital sales growth. - Developed marketing strategies to boost brand awareness.