I have hands-on retail experience supporting events at Lidl, with a strong focus on customer service, upselling, and efficient store operations. Adaptable and enthusiastic, I thrive in dynamic shop floor settings and am committed to delivering excellent service in fast-paced retail environments.
• Build relationships with key supplier marketing contacts ensuring incremental marketing and added value opportunities are identified, delivered across print and digital channels • Responsible for managing the relationship with external marketing agencies, design, print and media agencies and other key third party partners • Identify opportunities to improve ways of working to maximize growth, engagement and drive efficiencies through the marketing process • Ensure regular analysis and effectiveness reporting of key marketing activity is shared across the team and with commercial team and suppliers as appropriate • Identify key partners (media or third party) where appropriate to deliver either improved marketing income or brand support / events to mutually relevant target audience • Aid the Community Executive with email / social planning and be familiar with Adobe in order to create basic graphics to support this activity • Financial management and planning • Ensure marketing income targets are delivered whilst identifying new opportunities to raise income • Manage all briefing, planning documents and income / expenditure trackers accurately and in a timely fashion to ensure all activity is paid for on time.
• Supporting the Head of Marketing and wider marketing team across the launch of ABBA Voy age, release of the new album and new booking period and Christmas gifting campaign • Day-to-day admin, involving and not limited to: managing the partnerships status report, mar keting campaign timeline, monthly ticketing and social media data reporting, meeting organisa tion and note taking • Creating presentation decks and case studies of marketing activity • Building new processes and marketing materials for the team such as: social media and E CRM reporting dashboards, campaign RACI, post campaign analysis and presentation tem plates • Managing reporting across: international country data, monthly social media and E-CRM stats • Working closely with external partners and agencies such as Ticketmaster, UMG, TMW, Daw Bell, The Mayor's Office, QEOP and Visit London to activate and deliver campaigns, acting as a main point of contact for the marketing team. • Actively and effectively contribute to the creation of the annual Marketing Plan. This should encompass the key objectives, related strategy and necessary budget / rate card recommendations to deliver sell off and income targets
• Supporting in the management of The National Trust for Scotland, The National Childbirth Trust and The Baby Show partnerships • Managing the financial admin for the Strategic Projects team, from raising Purchase Orders, logging activity in our dedicated PO Tracker, and chasing Invoices and Debit Notes • Supporting in the management of events along with solely managing events at store level in support of Lidl Plus • Ensuring contracts and NDAs for the strategic projects, insights and Lidl Plus team were signed along with liaising with internal and external legal teams to make amendments • Running both internal and external partner meetings, from setting agendas and sending minutes post meeting • Solely running post campaign analysis for each season of The National Trust for Scotland cam paign, along with voucher redemption analysis for each event and partnership • Day-to-day admin, involving and not limited to: creating post campaign wash-up decks, briefing in social media support for partner activity, requesting data/results, data and result analysis • During the height of the pandemic, I supported wider teams by going into the office: arranging deliveries, contract signatures, supporting external supplier requests etc.
• Working closely with the Retail and Constructions team to ensure company ledgers were up to date in the run to their financial year end. • Reaching out to clients to ensure invoices were received, processed and paid • Rectifying any issues with outstanding payments e.g. reissuing invoices, flagging incorrect in voices and raising queries with relevant departments within the business • Updating the internal database to ensure that future credit controllers have the appropriate information and can chase any outstanding invoices.