I have hands-on retail experience with Tesco, Lloyds Pharmacy, and M&S Cafe, excelling in customer service, till operations, and stock management. I adapt quickly in fast-paced environments and am committed to delivering reliable, personable service on the shop floor.
Served customers and patients at the counter, answering enquiries and directing them to the pharmacist where appropriate. Supported prescription collection and preparation while handling confidential patient information accurately and discreetly. Dispensed prescriptions and labelled medication with attention to detail and accuracy. Restocked shelves, monitored stock levels and checked expiry dates to maintain a safe, organised workspace. Processed sales at the till, working closely with the pharmacist and wider team to maintain high standards of care.
Led outreach and day-to-day social media management for the brand. Created engaging blog posts tailored to the target audience. Built lead lists using LinkedIn Sales Navigator. Contributed content ideas and strategy in weekly planning calls.
Contributed to store sales and cost control while adapting quickly to change. Engaged with customers to understand their needs and make recommendations. Coordinated with kitchen staff in a high-pace environment to deliver strong service.
First point of contact for customer enquiries and checkout service. Located prescriptions and filed confidential paperwork accurately. Handled customer complaints with understanding and compassion.
Prepared a student for secondary Spanish exams through past-paper revision across reading, writing, speaking and listening. Liaised with parents and students on scheduling and time-management. Maintained high satisfaction through regular feedback and review.
Served customers at checkout and helped them locate products. Restocked shelves to maintain steady product supply. Managed customer complaints in a pleasant, effective manner.
Proofread and translated the magazine's original drafts. Reproduced text clearly and accurately in the author's intended style. Researched technical and scientific terminology.