A passionate, detail oriented, digital professional with over 10 years retail and ecommerce experience across medium to large international businesses. My expertise includes guiding business operations, trading management, marketing, brand & content strategy, and profitability. Adept in complex & challenging stakeholder management, I strategically advise clients for optimised growth, enhancing performance in line with their business objectives.
To be discussed
Open to Part-time work
Senior Merchant Success Manager
Jul 2021 - May 2023
•Ongoing account management and strategic guidance for our largest EMEA merchants & partners (Gymshark, Pangaia, French Connection, Jigsaw, Belstaff, Palace Skateboards, Patta)
•Engage in regular IRL...
Head of Ecommerce & Commercial Management
This Company Limited (Escentric Molecules)
May 2017 - Jun 2021
•Lead & project manage ecommerce site launches for three brands
•Identify resource requirements, hire and lead internal team to manage daily ecommerce operations
•Source and manage development agenc...
Jun 2016 - Apr 2017
•Set long-term content & strategy and plan monthly online content & visual merchandising strategy across multiple product areas for £250M Beauty department
•Manage, grow, and support assistant mercha...
Senior Online Trading Coordinator
Jan 2014 - Mar 2016
•Sales forecasting, KPI reporting, stock management analysis for the UK, ROW and EU websites (£37M)
•Manage relationships & top line trade for host websites, growing net sales from £4.7M to £7.8M in ...
Online Trading Assistant
May 2012 - Jan 2014
•Weekly sales reporting and analysis on KPIs such as demand traffic, conversion AOV and UPT
•Attend weekly trade meetings with Merchandising and Buying teams and present online figures
Regent Tutorial Centre
Bachelor of Arts
2006 to 2010
The Manchester Metropolitan University
Economics & Policy,
2004 to 2006