Chiamaka Nwoye
As an organised and proactive professional with a background in customer service and public engagement, I am seeking to secure a new role as a Showroom Assistant. I know that my experience and dedication will allow me to make meaningful contributions to your team.
Proactively engaged with an international audience, providing detailed information about what the Tate Modern had to offer. Facilitated meaningful professional connections through supporting high-profile patron and press events. Acted as the first point of contact for public enquiries and feedback, resolving issues independently and escalating complex logistical concerns to relevant departments.
Expertly maintained a CRM system to log and maintain records of communication with clients. Effectively resolved issues and enquiries, adapting communication for diverse audiences while upholding high standards of customer satisfaction. Handled supplier relationships and coordinated the ordering and tracking of appliance deliveries to meet strict project deadlines. Oversaw front-of-house operations by maintaining a visually pleasing display and securely opening and closing the showroom.
Demonstrated strong organisational and time management skills by coordinating the delivery of workshops involving schools and volunteers, successfully reaching nearly 400 girls. Worked collaboratively with colleagues to ensure smooth delivery of events and positive participant experiences. Gathered and systematically analysed feedback to assess the impact of Inspiring Girls UK's events to improve future experiences.
Worked closely with colleagues across various teams, gaining a broad understanding of administration and task prioritisation. Utilised Excel to implement a system to organise and track Global Goals merchandise, providing the team with real-time stock availability. Used Xero financial software to reconcile spending with invoices, ensuring accurate and transparent financial transactions.