Darshan Sonara

Sales Assistant

With a solid background in customer service, I excel in fast-paced retail environments like London Bridge Local and Café Coffee Day. Skilled in inventory management, cash handling, and providing exceptional assistance, I'm adaptable and committed to ensuring customer satisfaction. Fluent in English; passionate about high street fashion retail.

Previous Brands
Café Cofee Day
London Bridge Local
Work Experience
Salse Associate
Nov ‘23 - Feb ‘24
London Bridge Local

• Provided exceptional customer service and ensured a positive shopping experience. • Assisted customers with product selection and issue resolution. • Managed inventory, operated cash registers accurately, and restocked supplies. • Collaborated with team members for smooth operation during peak hours. • Maintained adequate beverage product levels for seamless service. • Greeted and served customers professionally and promptly.

Customer Representative
Feb ‘22 - May ‘23
Café Cofee Day

• Ensured client satisfaction through prompt, cheerful service. • Took customer orders with precision and followed food safety guidelines. • Maintained cleanliness in restrooms, kitchens, and dining areas. • Managed a variety of tasks with enthusiasm and dedication.

Retail Experience
Retail Category
High street
Work Environment
High street store
Product demos
Client Help
Complaint handling
Cash register
Online orders fulfilment
Client Advising
Store Maintenance
Open/closing store
Product setup
Product labelling
Inventory control
Stock control
Order preparation
Education & Training
BPP University
‘23 - ‘24
MSc Management (Business Administration, Management and Operations)
Sardar Patel University (SPU), Vallabh Vidyanagar
‘21 - ‘23
Bachelor of Commerce – B.Com (Accounting and Finance)