As a Sales Assistant at Jack & Jones, my responsibilities encompassed a wide range of customer service and retail operations tasks. I assisted customers in selecting and purchasing merchandise, ensuring a high level of customer satisfaction through personalized service and product recommendations. I was responsible for managing inventory, which included stocking shelves, organizing displays, and conducting regular stock checks to maintain optimal stock levels and presentation. I handled point-of-sale transactions efficiently, including cash handling, credit card processing, and managing refunds, ensuring accuracy and a seamless checkout experience for customers. Maintaining the store's appearance was a key part of my role, which involved effective visual merchandising to create attractive and inviting displays that enhanced the shopping experience. I worked collaboratively with team members to achieve sales targets and improve overall store performance. Addressing and resolving customer inquiries and complaints promptly and professionally was essential to my role, ensuring a positive customer experience. Additionally, I participated in regular training sessions to stay updated on product knowledge and company policies, continuously improving my ability to serve customers effectively.
As a Cashier at Arc Hospitality in London, my primary responsibilities include processing transactions efficiently and accurately, encompassing cash, credit, and debit payments. I maintain a clean and organized checkout area to ensure a pleasant and seamless customer experience. I assist customers with their inquiries, providing detailed information about products and services, and handle customer complaints and issues with professionalism, ensuring customer satisfaction. Additionally, I conduct daily cash reconciliations, meticulously reporting any discrepancies to management. My role also involves collaborating with team members to ensure smooth store operations and effective customer service. This experience has honed my attention to detail, problem-solving abilities, and commitment to delivering excellent customer service in a fast-paced retail environment.
As a Sales Assistant at Jack & Jones, my responsibilities encompassed a wide range of customer service and retail operations tasks. I assisted customers in selecting and purchasing merchandise, ensuring a high level of customer satisfaction through personalized service and product recommendations. I was responsible for managing inventory, which included stocking shelves, organizing displays, and conducting regular stock checks to maintain optimal stock levels and presentation. I handled point-of-sale transactions efficiently, including cash handling, credit card processing, and managing refunds, ensuring accuracy and a seamless checkout experience for customers. Maintaining the store's appearance was a key part of my role, which involved effective visual merchandising to create attractive and inviting displays that enhanced the shopping experience. I worked collaboratively with team members to achieve sales targets and improve overall store performance. Addressing and resolving customer inquiries and complaints promptly and professionally was essential to my role, ensuring a positive customer experience. Additionally, I participated in regular training sessions to stay updated on product knowledge and company policies, continuously improving my ability to serve customers effectively.