I am a passionate, organised, hard-working and a friendly person. I work well within a team, prioritise my tasks to meet set deadlines especially in my college assignments. I have good transferable skills to apply in various roles. I have improved my resilience through playing basketball and I have developed a never give-up attitude, am always willing to learn new skills.
• Setting up the stand • Taking orders and payments • Handling customer queries and resolving them professionally. • Displaying and promoting various coffee types. • Monitoring inventory levels and reporting shortages. • Receiving and unpacking deliveries.
• Setting up the stand and taking payments both cash and card payments. • Displaying products and visible to customers. • Processing returns, exchanges, and refunds as per store policy. • Promoting the less selling products by providing product information to customers. • Conducting regular stock checks and helping with inventory.
Duties: • Providing a warm, friendly welcome to customers. • Advising customers of current promotions and offers in the store. • Liaised with the Store Manager to resolve customer complaints calmly and professionally, seeking swift resolution for positive outcomes. • Processing cash and card payments during busy shopping periods, reducing customer wait times.