I offer strong customer service and upselling skills from premium hospitality, with hands-on experience in complaint handling, cash register operations, and stockroom management. Adaptable and detail-oriented, I thrive in fast-paced retail environments and am ready to deliver excellent service and support on the shop floor.
The main Aim is to connect people, helping introverts build confidence and become more socially engaged(Extroverts). Helps international students adapt to the new culture, academic environment, and social life. Promotes cross-cultural exchange between domestic and international students through events, workshops, and social gatherings. A competition among students from different countries featuring activities such as art, drawing, singing, games, and various creative talents. Arranges Different Countries cultural festivals, social mixers, and networking events to encourage friendship and connections among students. Collaborates with other student organizations to celebrate diversity and inclusivity. Encourages all students to engage with and learn from diverse cultures and experiences.
Delivered exceptional guest service by ensuring timely, accurate order handling and maintaining a welcoming dining atmosphere. Collaborated with team members and kitchen staff to provide seamless and efficient customer service while utilizing upselling skills and adhering to health and safety standards in a dynamic hospitality environment. Proactively addressed guest inquiries, resolved complaints, and upheld cleanliness and compliance in all operations.
I developed engaging content that empowers customers to create their own short videos, enhancing creativity and self-expression. This initiative helps users gain more visibility and interaction across various social media platforms. As a content creator, I consistently craft innovative strategies to boost engagement and drive audience growth, showcasing my expertise in digital trends and customer-centric solutions.
As an Ambassador Intern for the Business School, I successfully drove the growth and promotion of the International Business Summit 2022 across major social media platforms, including LinkedIn, Facebook, Instagram, and YouTube. I curated and managed engaging content to enhance the event's visibility and attract a diverse, global audience. My efforts contributed to increased participation and strengthened the event's overall online presence.
I successfully introduced more creators to Cosmofeed by leveraging social media and communication channels such as WhatsApp, Instagram, and Facebook, running targeted campaigns to engage them in online and offline activities. I spearheaded lead generation efforts and established partnerships with colleges, universities, clubs, and societies to expand Cosmofeed's reach. Additionally, I organized events, contests, and webinars to foster collaboration, enhance brand visibility, and create meaningful engagement opportunities.
Successfully managed multiple fundraising projects by organizing and executing impactful campaigns with a high level of efficiency and dedication. Actively approached businesses, authorities, trusts, and individuals to secure funding and build long-term support for various initiatives. Demonstrated excellent communication and negotiation skills to foster relationships, achieve fundraising goals, and drive project success.