I excel in customer service within eco-friendly fragrance retail, guiding product selection and managing operations like cash handling. With a knack for content creation to boost online presence, I adapt quickly to dynamic settings, ensuring seamless store functions and exceptional client experiences.
Delivered exceptional customer service in an eco-friendly fragrance store by offering expert guidance on product selection and personalised recommendations Managed all store operations independently, including opening and closing procedures, inventory control, cash handling and overall store maintenance Created engaging content to increase online visibility and attract potential clients
Handled third-party transactions, purchase orders, and payment processing using the Opale ERP system Performed comprehensive budget analysis on Excel for 2024 expenditures, and recommended strategic adjustments when the remaining budget for any account fell below 25% of its initial allocation Managed an inventory reconciliation by removing 57 assets from a total of 284, and updated records in the ERP system to ensure data accuracy and effective asset management Audited receipts and expenses, ensuring accurate account allocations, amounts, and supporting documentation
Delivered individual lessons on Economics with a focus on analytical skills and essay structure for Baccalauréat exam preparation Assisted 8 students in French and Spanish, which resulted in an average test score increase of over 15%