Anousha Afzaal

I had the opportunity to shadow healthcare professionals and gain insight into different medical careers. I observed doctors, nurses, and other medical staff to understand their daily responsibilities. I developed an appreciation for hospital procedures, patient care, and teamwork. I strengthened my ability to work in a high-pressure environment while maintaining attention to detail.

I am actively involved in fundraising campaigns and community engagement, helping to promote donation drives and support those in need. I work closely with a team of volunteers to organise events and initiatives. I use social media to spread awareness and encourage community participation. I manage my time effectively to balance volunteering with my personal and academic commitments. I stay calm under pressure and adapt to fast-paced or high-stress situations.

In my role at Wingstop, I take on multiple responsibilities, including food preparation, customer service, and maintaining a clean and organised workspace. I work across different areas, including tills, kitchen, and table service. I ensure customers receive excellent service, leading to repeat business and positive feedback. I communicate effectively with customers to handle inquiries and resolve concerns. I stay productive and efficient, even during peak hours, by adapting to the fast-paced environment.