Alexia Alexandrou
With a solid background in fashion retail and salon sectors, I excel in enhancing customer experiences at River Island and JD Sports. My skills range from styling to product promotion, showcasing my adaptability and passion for customer care in diverse retail settings.
• Ensured customers were greeted, providing attentive care to enhance salon experiences. • Scheduled and rescheduled customer appointments daily. • Maintained customer safety by guaranteeing tidiness of salon and frequently sterilising hair styling tools. • Offered style catalogues and magazines showcasing hair style options. • Answered phone calls daily to schedule appointments and advise on service options. • Shampooed, conditioned and treated hair using salon-exclusive products, promoting products to increase sales. • Maintained safe working practices with colours and chemicals, adhering to proper use and disposal guidelines. • Provided regular refreshments for continued customer satisfaction.