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Catarina de Freitas

Sales Associate
About

Motivated and dynamic retail professional with over ten years experience in fashion, and enormous insight into this industry gained through working for some of the biggest names in the business. Experience in all aspects of customer service, with an instinct for hitting and exceeding targets, whilst maintaining high standards of customer service. Confident, committed and excellent communicator with a genuine love for fashion and also passion for selling. Committed to deliver a personal and professional service that exceeds expectations.

Previous Brands
Destination Education
Goldsmiths, University of London, Pgce
Liberty
Marc BY Marc Jacobs
Ana Salazar
The Tea House
Work Experience
HLTA
Jan ‘22 - Jul ‘22
Destination Education

Primary Student
Sep ‘18 - Jul ‘19
Goldsmiths, University of London, Pgce

Career break taken in order to move back to London and settle down 11/2015 - 09/2018

Sales Associate
Nov ‘10 - Nov ‘15
Liberty

Created customer loyalty by adapting own advice to the customers' needs •Drove sales individually and worked with other team members and managers to achieve and exceed store targets •Dealt with enquiries efficiently, from whatever source •Ensured that the store was immaculately clean and well-presented at all times •Did stock control

Sales Associate
Nov ‘10 - Nov ‘15
Marc BY Marc Jacobs

Welcomed and gave style advice to a very discerning customer base •Created customer loyalty by adapting own advice to the customers' desires and needs •Drove sales individually and worked with other team members and managers to achieve and exceed store targets •Developed knowledge of all products, press and marketing including online

Sales Associate
Aug ‘07 - Nov ‘10
Ana Salazar

Helped with stock deliveries and store upkeep •Managed customers' ideas from conception to completion •Developed and expanded customers' database •Helped to organise parties and allocate invitations

Sales Associate
Nov ‘03 - Oct ‘05
The Tea House

Developed product knowledge •Assisted in the induction of new staf •Ensured that the store was clean and well-stocked at all times •Packed, checked-of, transferred, shelved stock accurately •Helped designing and creating window displays

Languages
English - Fluent
Portuguese - Native
French - Basic
Spanish - Basic
Location Preference
To be discussed
Work Pattern
Full-time
Employment Preference
Permanent Positions
London, UK