Motivated and dynamic retail professional with over ten years experience in fashion, and enormous insight into this industry gained through working for some of the biggest names in the business. Experience in all aspects of customer service, with an instinct for hitting and exceeding targets, whilst maintaining high standards of customer service. Confident, committed and excellent communicator with a genuine love for fashion and also passion for selling. Committed to deliver a personal and professional service that exceeds expectations.
Career break taken in order to move back to London and settle down 11/2015 - 09/2018
Created customer loyalty by adapting own advice to the customers' needs •Drove sales individually and worked with other team members and managers to achieve and exceed store targets •Dealt with enquiries efficiently, from whatever source •Ensured that the store was immaculately clean and well-presented at all times •Did stock control
Welcomed and gave style advice to a very discerning customer base •Created customer loyalty by adapting own advice to the customers' desires and needs •Drove sales individually and worked with other team members and managers to achieve and exceed store targets •Developed knowledge of all products, press and marketing including online
Helped with stock deliveries and store upkeep •Managed customers' ideas from conception to completion •Developed and expanded customers' database •Helped to organise parties and allocate invitations
Developed product knowledge •Assisted in the induction of new staf •Ensured that the store was clean and well-stocked at all times •Packed, checked-of, transferred, shelved stock accurately •Helped designing and creating window displays