I have extensive experience as a beauty and fragrance consultant for luxury brands, delivering personalised recommendations, expert product application, and exceptional customer service in fast-paced retail environments. I excel at driving sales, supporting in-store events, and maintaining high standards of product knowledge, presentation, and adaptability across diverse retail settings.
- Delivered personalised makeup and fragrance consultations to drive sales and meet targets - Used strong luxury beauty and fragrance product knowledge to maximise sales opportunities - Provided high-quality customer service in a fast-paced retail environment, consistently meeting targets
- Represented leading fragrance brands at House of Fraser during the busy Christmas period, providing tailored scent recommendations - Delivered exceptional customer service in a fast-paced retail environment to maximise seasonal sales - Maintained strong product knowledge and merchandising standards while handling high footfall and gift purchases
- Represented premium beauty brands (Chanel, Bare Minerals, Charlotte Tilbury) across major department stores, providing expert makeup application and skincare advice - Delivered tailored beauty consultations to drive customer engagement, brand loyalty, and sales performance - Adapted seamlessly to diverse retail environments, maintaining luxury brand standards and supporting product launches and in-store events
- Assisted customers with fitting and purchasing premium private school uniforms - Delivered personalised service to parents and students, in compliance with school guidelines - Maintained high standards of stock organisation, product knowledge, and visual presentation, in a premium retail setting
I’m pleased to provide a reference for Aila, who listed me in connection with her application to Dweet. I had the opportunity to work alongside Aila in a professional capacity while we were employed at different companies but collaborated within the same industry. During this time, I came to know her as a highly knowledgeable and dedicated Makeup and Fragrance Consultant. Aila consistently demonstrated a strong understanding of beauty products, particularly in makeup application and fragrance profiling. She has a natural ability to connect with clients, carefully assessing their preferences and needs to provide tailored recommendations. Her approach is both professional and personable, which helps build trust and long-term customer relationships. In addition to her technical expertise, Aila is reliable, well-organised, and proactive. She keeps up with industry trends and brings a thoughtful, detail-oriented mindset to her work. She also works well independently while contributing positively to broader team environments when collaborating across brands or departments. I’m confident that Aila would be a valuable asset to your team, bringing both skill and enthusiasm to the role. Please feel free to reach out if you require any further information.