With over six years of experience in luxury retail and three years in hospitality, I’ve honed my skills in brand representation, event management, and customer service. I’m passionate about delivering high-end, personalized experiences and adapting to dynamic environments. Having studied psychology, I bring an empathetic approach to client relations, understanding the psychology behind great service. Outside of work, I’m always seeking new challenges, whether it’s working with renowned brands or planning the perfect event.
Working alongside big charities such as Breast Cancer Now. Assisted in planning and executing retail events, ensuring seamless coordination and attention to detail. Collaborated with clients and managed vendor relationships to meet event objectives and expectations. Oversaw on-site event logistics, ensuring smooth operations from start to finish.
Managed larger VIP table packages in a high-paced environment. Promoted events via social media. Interacted with diverse clientele including artists, influencers, and celebrities.
Worked across menswear, womenswear, and childrenswear departments. Managed tills, fitting rooms, and stockroom. Assisted with store opening and closing procedures.
Developed bartender skills in a fast-paced club environment. Conducted weekly promotions via social media and in-person. Trained as a VIP hostess, managing table packages and large events. Handled events for external companies.
Shadowed frontline asylum seeking process. Learned about wellbeing schemes within the civil service and the social science side to the job. Gained insight into financial team operations and resource allocation
Maintained general store upkeep and organised back-of-house stockroom. Assisted with children's footwear fitting. Handled cashing up with management. Trained new employees and contributed to visual merchandising.