I bring extensive experience in luxury fashion, beauty, and skincare, excelling in customer service, sales, and visual merchandising. consistently meeting targets, delivering a VIP experience across various retail settings. My adaptability and multitasking skills ensure success in fast-paced environments.
Working with L’Oréal and Estée Lauder beauty and fragrance brands. Selling fragrance and applying makeup for brands like Huda beauty, Armani and Tom Ford. Harrods approved
Assisting store management and owner with running of the store and assisting clients with customer service queries. Pre loved store selling and buying pre loved designer goods
Beauty Skincare and Fragrance advisor, confident in colour matching foundation concealers as requested by clients, also link selling and suggesting the correct skincare for maintenance whilst using heavy makeup on skin. Extensive knowledge with fragrance brands, selling top fragrance brands from Killian, Kayali Tom Ford and Lancome. This role required extreme levels of multitasking and dealing with demanding customers who always valued a professional opinion.
• Working in both locations Peter Jones pop up in Sloane Square and the flagship boutique in Chelsea • Using the extensive knowledge I have Gained in resell market to promote the brands we sell on consignment to drive more traffic to our stores and pop up. • Visual merchandising in our pop up store and requesting stock that is relevant to the Peter jones pop up. • Helping style put clients from super luxury brands like Chanel, Hermes, Louis Vuitton to Independent designers like Rixo and Ganni. • Promoting our selling scheme in which customers can sell used/unwanted items in both our store, pop up and online platform.
• temporary contract 360 • Sales Associate in International women's designer collections, Balmain, alexander wang, The Row, Chloe Accessories. • Assisting customers with styling outfits • Boosting sales with good customer engagement Ensuring well kept stock on shop floor to a high standard
Geiger • Providing exceptional customer service experience, by greeting , listening and assisting customers in exceeding their needs. Demonstrating knowledge of products. • Contributed in managing the visual display of products in accordance with RV visual standards. • Built and strengthened relations with customers, both international and domestic.
temporary contract • Discussing with clients, offering advice on seasonal trends and developments in the luxury market. Showing passion for the products with upselling styles with accessories • Ensuring personal achievement of individual and boutique goals, strong team working skills. 3 • Consistent in my performance, assisting boutiques in London, bond street with sales and transfer of stock.
Recruitment • Sourcing and helping design customised shoes for VIP clients, assisting in fabric and Swarovski crystal type for clients. • Ensuring the client is always at ease while building a personable relationship • Ensuring all customer information is up to date with company CRM system • Maintaining sales floor, ensuring visual standards are always high when tidying • Displaying an appropriate range of products on display
• Luxury pre owned stockist, ensuring the stock inventory is maintained at a satisfactory level, purchasing/replenishing products when required. • Provided an incomparable customer service experience • Maintained merchandise displays, ensuring all displays remained at a high standard, offering suggestions for updates to further entice customers. 4 • Provided an exceptional after sales service including a courtesy phone call, culminating in achieving a high level of customer service and satisfaction. • Consistently maintained monthly sales targets, through maintaining an up to date knowledge of products and brand history