I am an experienced sales assistant with a proven track record at Moncler, ALL SAINTS, and Selfridges. I excel in customer service, achieving sales targets, merchandising, and maintaining store standards. Adaptable and team-oriented, I bring basic Spanish communication skills to diverse retail environments.
• Customer focused through the one-to-one sale and maximising sale by adapting customer service depending on customer's needs. • Meeting store sales targets. • Confidently having knowledge of the products sold, taking courses available to learn more about the products at Moncler. • Merchandising the store and maintaining shop floor standards. • Restocked packaging, understock, maintaining counters and stockroom clean.
• Verbal Communication with Members of the team to give customers a smooth experience while purchasing. • Listening & understanding the client's specific fashion preferences and enquiries. • Working on the counter and tills managing financial responsibilities. • Conducted returns, refunds and exchanged where applicable.
• Customer experience • Meeting store targets • Building rapport with the customer • Keeping shop floor Organised and presentable for the customer to browse.
Pablo was great to work with, he has a great work ethic and always gives 100%. He is also great to be around and an advert for company values.