With a proven track record in high-pressure retail settings, I excel in customer service, sales targets, and stock management. Proficient in beauty and fashion retail across prominent department stores and airports, my skills include building strong team and client relationships, adhering to brand standards, and achieving personal and team sales objectives. Fluent in English with basic Korean and Polish, adept at engaging a diverse clientele.
• Make-up Artist with the experience of 30 years with different brands and Luxury stores • Closely check stock levels, .Complete all paperwork accurately and on time. • Build strong relationships with the team, store management and Area Manager. • Ensure keeping brand image and merchandising guidelines. • Perform to personal targets and check each team member's target and link selling.
Lancôme counters like House of Fraser, Boots, Westfield.
• In charge of releasing and booking freight to drivers, private importers and to different airlines, for example, CPT, JNB. • Responsibilities also included managing cash, checking the airline, and importing AWB.
• Meeting new clients, booking tables for private events, managing cash, dealing with queries over the phone and various office duties.
• Greeted customers, introducing them to varied brands like Clinique, Mac, Stila, Dior, Urban Decay and others. • Within this challenging environment, I also applied make-up to passengers and received great feedback from them, assisted with general enquiries and enjoyed meeting daily targets as well as responsible for designing the display of merchandise on the shop floor.
• Duties involved checking AWB, dealing with queries of 18 Airlines around the world with their Import & Export.
• Duties involved cashing, banking dealing with Airlines and Importers e.g., PIA, AIR INDIA GULF and LOT POLISH
• Screening holds baggage and ensuring passengers, safety always. • Meeting and greeting passengers different Nationalities.
• Managing foreign currency • checking boarding passes • processing payments, ordering, and replenishing stock and supporting colleagues.
• Maintained the security of the airline as well as the plane- guarding, for example, for GULF, Singapore, and Korean Airlines. This entailed bag checking and asking security questions before passengers went to check in for their flight.