Jayde Burton

Activity welcoming clients and providing one-on-one consultations with clients to understand their fashion needs and preferences. Poviding the highest possible standards of customer service both face to face and over the phone or email. Provide expert advice whilst achieving maximum sales and delivering memorable customer experiences. Maintaining a high standard of presentation and merchandising of products in your department. Develop a high level of product knowledge and share your opinions on current and future trends. Strong verbal and written communication skills to effectively interact with clients and colleagues.

Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom. Receiving, unpacking, and checking off new deliveries. Getting our products on to the shop floor and ensuring they're all correctly priced - all while making sure everything meets high standards. Greeting customers, offering assistance, and responding to inquiries. Processing purchases, returns, and exchanges using a till system. Familiarity with retail software systems, inventory management. Maintaining KPI all year round.

Check-in and register patients for appointments, ensuring paperwork is completed and updating electronic health records. Answer incoming calls, transfer them to the appropriate department, or take messages. Handling general inquiries and providing information about the organisation. Collect fees, co-pays, or other payments from patients, issuing receipts and maintaining an accurate financial record. Ordering repeat medication ensuring patients receive their medication Fully EMIS web trained and DOCMAN trained

Gained 1 year of customer service Shifts starting as early as 3am during the Christmas period Walking at constant speed to be able to hit targets Training new employees and recap training Collect customers' orders around the store which varies from multiple sections, ambiance, chilled, frozen, pre-picked and bakery; high-quality and fresh products were selected for customer orders, contributing to customer trust and satisfaction. Maintained a high level of order accuracy, ensuring customers consistently received the correct items and quantities. Ensured that only Helping customers as the store opens at 7am while completing customer's order Collaborate with the delivery or pick-up team to ensure smooth handovers.

Returned to do another year in Nov 2022 – Dec 2022 Demonstrating time management skills, ensuring bar is fully stocked, coats are hung up and preparing gloves within one hour of the attraction opening Having a welcoming attitude, engaging with customers and upselling popular drink recommendations. Enduring working in –10 climate in the bar for minimum an hour to a maximum three hours Maintaining a clean and organized bar area, including quickly responding to spills and other health and safety hazards as well monitoring and replenishing stock levels as needed wither that is down to more alcohol or cups. Work effectively as part of a team, to provide excellent customer service with communication

Keeping the bar fully always stocked, replenishing the bar, putting away shipments of liquor and beer and being able to work as team on the bar. Multi-tasking while helping the floor staff take orders out while making drinks, greeting and seating customers. Communicating with customers and upselling drinks. Opening and closing bar correctly an hour before opening and an hour before closing. Possess a thorough knowledge of the menu, including ingredients and preparation methods, to answer customer questions. Assist customers with takeout orders, ensuring they receive their orders promptly and accurately. E.g., Deliver Roo and collection Follow Wagamama's policies and procedures, including health and safety guidelines. Attend training and development sessions to stay informed about company standards and practices. Socially aware of events happening in the area, to be aware a busy night possible. Awareness of customer allergies.

Becoming a senior worker, head of bar and floor manager Ensure the bar is well-stocked with multiple beverages, garnishes etc. Regularly restocking ice, glassware, and other essential bar items while ensuring restock orders are up to date. Assist in setting up the bar before opening and breaking it down at the end of the shift. Offering an attentive service with recommendations and menu enquiries. Possessing extensive knowledge of cocktail recipes, techniques, and ingredients as well as Creating custom cocktails and adapting to changing drink trends. Greet customers, take drink orders, and engage in friendly conversation. Handle cash, credit card payments, and tabs accurately, providing customers with change or receipts; maintaining an organized and secure cash register area. Adhere to responsible alcohol service practices, such as checking IDs and refusing service to intoxicated customers. Collaborate with bar backs, servers, and other staff to ensure efficient and coordinated service.

Replenishing shelves on the shop floor, providing additional information to customers as well as locating products on behalf of customers. With my attention to detail and being commercial aware, I was a witness to two occasions of theft and was able to assist management thereafter. Work effectively as part of a team, to provide excellent customer service with communication using technology of headsets to enquire information and questions I didn't know the exact answer to. Achieved and exceeded sales targets through effective customer engagement and upselling techniques. Operate cash registers, process transactions, and provide accurate change to customers. Working under pressure during the busy Christmas period, multi-tasking between duties and customers. Keep the store clean and well-maintained, including organizing stock rooms, cleaning surfaces, and restrooms