world through the science of meditation. Appointed to lead PR activities and raise awareness about the science of meditation and its profound effect on mental and physical health. Key achievements: ●Initiating and executing public relation campaign for charity events ●Taking part in organising events and discourses ●Successfully using social media for charity pr campaigns ●Researching and identifying appropriate UK media publications for charity and events publicity ●Finding various creative means to advertise and market events ●Liaising with public during and after events and discourses Employment History
Performed to meet and exceed assigned sales performance, provided exceptional standards of customer service, supervised daily opening and closing procedures, assisted CRM manager in relevant activities and duties, initiated external relations and outreach, overlooked VIP room appointments, established long-term relationships with VIP clients. Key achievements: ●Building, developing and maintaining my own client database ensuring repeat visits and customer loyalty ●Constantly and consistently delivering a high standard of customer service that reflects company luxury customer service values when on the shop floor, via the e-mail communication and using the telephone. ●Ensuring client data collection and its accuracy in the internal software system. ●Participating in, and representing Jimmy Choo during promotional events and activities. ●Liaising and working closely with external parties such hotel concierges, luxury concierge companies, stylists and personal shoppers. ●Maximizing all sales opportunities by focusing on sales, service and customer relations management to achieve agreed company and personal targets set by the company management team. ●Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management. ●Maintaining strong communication with both management and the team, contributing to sharing of information, processes, initiatives and ideas. ●Following and maintaining visual merchandising and merchandising standards and guidelines.. ●Supervising in opening and closing the store, end of day procedures.. ●Assisting in stock management and stock takes when required
Directed most business and operational functions in the store; tracked sales to goal and monitored employee performance. Assisted Vice President Operation with several activities, including pre-interviewing sales associate candidates, preparation and conducting store reports, and overseeing orders operation. Planned and set goals, coached and counseled employees, and served as a liaison between Doly and the factory. Key achievements: ●Expanding business by 20% with the company. ●Providing the training and coaching that contributed to 2 employees receiving promotions to supervisory positions. ●Maintaining an excellent level of customer service with high wealth individuals and developing them into loyal clients. ●Liaising with celebrities and models and dressing them for fashion photography shoots and Red Carpet appearances. ●Ensuring the shop is always merchandised and window display arranged to the company's desired standards. ●Providing Made-to-Measure services, including sizing, dress design, fittings and hand-alterations.
Key achievements: ●Successfully finding, recruiting, consulting, coaching and training home business oriented individuals ●Networking extensively through events, seminars and online avenues to promote company products and business opportunity ●Organising and conducting inspirational workshops and presentations for members and non-members on business, self development and leadership ●Communicating "face-to-face" and building personal and lasting building personal relationship with the customers ●Learning new tactics and acquire new skills how to plan and create strategy for better and improved results