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Tehani Salique

Experienced in luxury retail with strong product knowledge, delivering high-end, personalised customer service.
About

I have strong retail experience with H&M, John Lewis, and Boots, specialising in customer service, sales, and visual merchandising. I confidently handle transactions, adapt quickly to shop floor needs, and enjoy helping customers find the right products while maintaining high store standards.

Previous Brands
H&M
Boots Opticians
Work Experience
Retail assistant
Jan ‘25 - Jan ‘26
H&M

Delivered excellent customer service on a busy shop floor Assisted customers with sizing, styling advice, and product recommendations Maintained visual merchandising standards and organised displays Processed transactions accurately using POS systems Replenished stock and ensured the store remained clean and presentable

Sales associate
Apr ‘24 - Oct ‘24
John Lewis

Provided high-level customer service in a fast-paced retail environment Built strong customer relationships and understood individual needs Achieved sales through confident upselling and product knowledge Handled transactions efficiently and accurately Maintained visual merchandising and supported stock deliveries

Retail assistant
Jan ‘22 - Jan ‘23
Boots Opticians

Assisted customers with product queries, particularly in beauty and health Recommended products based on customer needs and preferences Operated tills and handled payments accurately Maintained stock levels and ensured shelves were well presented Delivered friendly, approachable service and maintained store standards

Retail Experience
Retail Category
High-end luxury
High street
Premium
Luxury
Work Environment
Boutique
Department store
Shopping centre
Product Category
Menswear
Accessories
Beauty & Fragrances
Watches & Jewelry
Footwear
Womenswear
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
Styling
Upselling
Transactions
Client Advising
Packaging
Product demos
Online orders fulfilment
Cash register
Returns & Exchanges
CRM
Aftercare
Product labelling
Product setup
Health & safety
Store Maintenance
Stockroom management
Delivery processing
Open/closing store
Order preparation
Inventory control
Languages
English - Fluent
Education & Training
University of Greenwich
‘24 - ‘27
Business Management and Finance
Southwark College
Level 3 National Extended Diploma in Business
Eastbury Community School
GCSEs achieved across all subjects including English and Mathematics