Nabeeha Jalil
Experienced in luxury and high-end retail, I provide personalised service across fashion, accessories, and beauty. Skilled in sales, upselling, and adapting to busy shop floors, I thrive in dynamic environments and enjoy building strong customer relationships while consistently meeting sales targets.
Worked in an administrative role, handling customer bookings and appointments. Dealt with customers directly, keeping every interaction friendly, clear and to a high standard of satisfaction. Helped improve the customer experience by following up on enquiries and making sure people felt looked after.
First point of contact for customer enquiries, appointments and support in a premium automotive setting. Handled administrative tasks and kept customer records accurate and up to date. Worked with internal teams to keep the customer experience smooth, while juggling several priorities at once.
Supported pupils across KS1 and KS2 with classroom activities, lessons and individual learning needs. Gave extra support to children with SEN and adapted activities where needed. Built good working relationships with teachers, parents and pupils.
Delivered personal service on luxury brands including Gucci, Prada, Max Mara, Balmain, Fendi, Burberry and Valentino. Built product knowledge across womenswear, menswear, fragrance and beauty to give customers tailored recommendations. Worked across different departments during busy periods and promotional events, supporting sales targets.
Helped with educational activities and daily routines in a nursery setting. Worked alongside teachers and childcare staff, giving extra support to children who needed it, including those with SEN.
Supported children's learning and development through structured activities and daily routines. Worked with practitioners to meet individual needs, including children with SEN.
Advised customers on products and completed sales in a busy pop-up store. Helped run the store day to day, including stock organisation and keeping displays tidy.
Served customers across Homeware, Gift Shop, Womenswear and Menswear. Processed transactions and kept displays to Harrods' presentation standards during busy trading periods.
Helped customers on a busy shop floor, restocked and kept the store organised.
Three-week placement in an accountancy office, helping organise client records, documents and correspondence.