Selina Mokonen


To be discussed

Selina Mokonen

I am a friendly and enthusiastic individual with a passion for customer service and fashion.

Current Location

London, UK

I am a friendly and enthusiastic individual with a passion for customer service. I can confidently deal with problems that may arise and use my initiative to overcome challenging situations. I am very interpersonal. I am organized, and trained in product knowledge and store regulations.

  • Brands Selina has worked with
    • English Cafe - Hongik
    • Weekday
    • Superdry
    • university of the arts LCC City of London
    • Chingford Ice creams
    • |Winn's Primary School

Language Assistant

English Cafe - Hongik

Aug 2022 - Jun 2023

I moved to Seoul to gain new experiences and immerse myself in new surroundings and opportunities. i was in a 11 month teaching program based in Seoul. i would assist the children with their learning,...

Sales Assistant


Dec 2021 - Jul 2022

My roles as a sales assistant consists of;
• Serving customers and dealing with inquiries
• Processing cash, card and online payments
• Updating customer records in the company's database as requir...

Sales Assistant


May 2019 - Dec 2021

My roles as a sales assistant consists of;
• Contributing to store performance through proactively engaging customers with wider initiatives such as customer sign up and click & collect
• understand...

Design for Art Direction

university of the arts LCC City of London

Oct 2018 - Jan 2021

I studied art direction at University Of The Arts London; LCC. I aspire to become a creative art director for films, music videos and magazines. Seeing as I studied fashion for a year I would love to ...

Waiting/Kitchen Staff

Chingford Ice creams

Jul 2018 - Aug 2018

I was responsible for greeting customers, maintaining dairy inventory, serving customers, suggesting flavors, answering to client questions, adhering to health and safety guidelines

Retail Experience
  • Greeting & welcoming
  • Assisting customers
  • Collecting client data
  • Resolving customer complaints
  • Processing transactions
  • Providing guidance & recommendations
  • Managing returns & exchanges
  • Shipping & packaging online orders
  • Product demonstrations
  • Styling
  • Pricing, tagging and labelling
  • Stockroom shelving & labelling
  • Order fulfilling
  • Processing & unpacking deliveries
  • Product location & preparation
  • Store cleaning & tidying
Retail Category
  • High street
  • Premium
Work Environment
  • Shopping centre
  • Flagship store
  • Boutique
Product Category
  • Menswear
  • Womenswear
  • Accessories
  • Watches & Jewelry
  • Footwear
  • Leather goods



Big Creative Education

Extended Diploma,

Creative Media

2014 to 2016

chingford foundation school



2009 to 2014

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