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Bernard Agyapong

eager to seize new opportunities for personal and professional growth..
About

I am a hard-working, self-motivated individual, eager to seize new opportunities for personal and professional growth. I am adaptable, and always open to taking on additional responsibilities and training to enhance my skills. With a friendly and positive outlook, I believe in continuous personal development and remain focused on achieving my goals through hard work and dedication.

Previous Brands
Chiswick Care
Cineworld
Clothing Brand (Madmove)
Domestic
Work Experience
Volunteer, Unpaid Carer
Jan ‘22 - Mar ‘22
Domestic

Primary Carer for a vulnerable adult duty includes: • Maintain detailed, accurate records of care and medication support given, by liaising with doctors and professional services • Managing and scheduling appointments & dealing with any enquires on request • Supporting the physical, emotional & social needs to ensure well-being is maintain • Dealing with the financial budgeting of accounts • Ensuring a safe environment to limit any risk factors

Founder and Owner
Oct ‘21 - Now
Clothing Brand (Madmove)

• Successfully launched and managed a clothing brand, gaining valuable skills, including: • Graphic design proficiency using Adobe Photoshop and Illustrator for designing apparel and marketing materials. • Product design and development, from concept to production, ensuring high-quality and stylish clothing. • Effective marketing and branding strategies, creating a unique and recognizable brand image. • Social media management, building a substantial online community through engaging content and interaction. • Customer relationship management, providing exceptional service and resolving inquiries. • Financial management, overseeing budgeting and financial accounts. • Inventory management, optimizing stock levels and ordering. • E-commerce operations, handling online sales, shipping, and returns efficiently. • Maintained day-to-day operations, ensuring the brand's smooth operation and customer satisfaction. Employment History

Social Media Marketing
Apr ‘19 - Jun ‘23
YouTube

Online Marketing Content creation • Making calculated intervals of short, viewer-friendly videos. • editing video to create videos that are branded, polished, and consistent. • distributing and publicising videos • ability to promote channel membership purchases by subscribers. • Generating revenue through YouTube and Tik Tok • Created a diverse community through Tik Tok gaining over 50,000 organic Followers • Established a community through Instagram gaining over 20,000 organic Followers • daily overview of the data insights and analytics • Built an organic community online with over 100,000 YouTube subscribers and 17,000,000 view count •

Hospitality, Catering
Jun ‘18 - Feb ‘19
CTS Recruitment

Waiter • providing a catering service to high-end consumers by going the extra mile • Assist restaurant patrons by receiving their meal orders and presenting them to their situated positions. • maintain the ability to be able to stand for extended periods of time and have the patience necessary to work with difficult clients. • Anticipating the needs of the client and renders all services politely and competently. • enacting standard procedures while considering the needs of the customer through service

Volunteer, Social Worker
Jan ‘18 - Apr ‘18
Chiswick Care

Child & Family social worker role • Take part in creating the psychological support strategy. • Identify, coordinate, and facilitate access to the indicated treatment and service providers. • Collaborate with healthcare professionals, patients, and neighbourhood organizations. • Perform needs analyses. • develop and produce informative pamphlets and power point presentations to distribute to individuals.

Team member
Mar ‘17 - Oct ‘17
Cineworld

Service role to customers • Maintain the obligation of cash transfer across the different tills to fulfil a purchase request • Responsible for the management of meals in order to achieve customer satisfaction • Taking account in communication skills to encourage consumers to purchase goods which attributed to the £60,000 annual net profit. • Appropriately maintained direct Interaction with Large Crowds of Individuals Face to Face • Keeping Standards and Adhering to Policies and Procedures subject to the organization • Observance of all applicable regulations pertaining to health and safety

Retail Experience
Retail Category
Other
Work Environment
Other
Product Category
Other
Responsibilities
Client Help
Complaint handling
Greeting
CRM
Cash register
Transactions
Online orders fulfilment
Returns & Exchanges
Stock control
Order preparation
Product labelling
Languages
English
Education & Training
Roehampton University
Degree in Sociology