I bring retail expertise from Marks & Spencer, excelling in customer service and transactions. Fluent in Urdu, Punjabi, and English, I thrive in diverse retail settings, from high street to luxury, and adapt seamlessly to dynamic environments.
• Delivered teaching assistance across multiple schools through agency work, supporting students of all ages from primary through secondary education.
• Provided positive customer experiences and enhanced brand reputation through attentive, helpful service. • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction. • Successfully operated through Honeywell to label products information and pricing. • Operated cash register and processed customer transactions accurately and efficiently. • Collaborated with colleagues and team members to ensure a positive and efficient working environment.
• Welcomed incoming customers in friendly demeanor and provided professional assistance. • Created customer order online using SAP accounting software and directed to the head office finance department. • Provided various administrative support such as directing clerical tasks, including copying, faxing and file management. • Answered and directed incoming calls to relevant staff members using multi-line telephone system. • Maintained clean and orderly reception area to impress and welcome visitors. • Assisted the finance team in maintaining invoices, keeping customer business ledger records and other paperwork to facilitate ease of retrieval.
She is very intelligent and highly recommended.