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Tatum O’keeffe

Assistant
About

I am a proactive and responsible outgoing individual, who enjoys solving problems by analysing any situation and devising creative solutions. A strong communicator with a passion for customer satisfaction, evidenced in my role at John Lewis. Detail oriented and adaptable, capable of completing any task to a high standard.

Previous Brands
Ozzi's Burrito Shack
John Lewis
Kumon
Work Experience
SELLING ASSISTANT
Oct ‘22 - Jan ‘23
John Lewis

• Cashier, responsible for sales and returns (in store and online), taking/issuing both cash and card payments/refunds and cashing up. • Customer assistance across various departments, including linens, kitchenware, china and glass, and menswear. • Provided advice and assistance to customers relating to size, colour, suitability and quality. • Managing fitting rooms and ensuring the area remains clear of any obstructions. • Responsible for recovery of the shop floor to ensure the area remains presentable. • Contracted as a temporary Christmas employee to help over the busy period.

ASSISTANT
May ‘21 - Oct ‘22
Kumon

• Responsible for aiding younger children with their Maths and English studies. • Updating required logs and student documentation. • Providing creative solutions to help younger children think autonomously. • Ensuring all student work is accurately recorded. • Preparing the learning environment for the session and ensuring everything is put back in order at the end of each session.

TEAM MEMBER
Mar ‘22 - Jul ‘22
Ozzi's Burrito Shack

• Preparing customisable menu items to a high standard. • Taking on managerial responsibilities, including leading closing shifts, responsible for ensuring the store is ready for the following day. • Working in a fast-paced environment, serving up to 150 customers per day. • Completing both in-store and online orders. • Maintaining a clean dining area, restroom, and work station by routinely sweeping, mopping and disposing of garbage. • Closing the store and ensuring everything is prepared for the next day. • Completed Food Allergies and Intolerances training.

Languages
English
Experienced Categories
High street
Experienced Work Environments
Department store
Experienced Product Categories
Menswear
Womenswear
Responsibilities
Client Help
Complaint handling
Product demos
Transactions
Cash register
Returns & Exchanges
Packaging
Stockroom management
Store Maintenance
Education & Training
City University
‘23 - ‘23
DEGREE,
Woodhouse College
‘21 - ‘23
A-LEVELS,
The Henrietta Barnett School
‘16 - ‘21
11(GCSES),