I am a proactive and responsible outgoing individual, who enjoys solving problems by analysing any situation and devising creative solutions. A strong communicator with a passion for customer satisfaction, evidenced in my role at John Lewis. Detail oriented and adaptable, capable of completing any task to a high standard.
• Cashier, responsible for sales and returns (in store and online), taking/issuing both cash and card payments/refunds and cashing up. • Customer assistance across various departments, including linens, kitchenware, china and glass, and menswear. • Provided advice and assistance to customers relating to size, colour, suitability and quality. • Managing fitting rooms and ensuring the area remains clear of any obstructions. • Responsible for recovery of the shop floor to ensure the area remains presentable. • Contracted as a temporary Christmas employee to help over the busy period.
• Preparing customisable menu items to a high standard. • Taking on managerial responsibilities, including leading closing shifts, responsible for ensuring the store is ready for the following day. • Working in a fast-paced environment, serving up to 150 customers per day. • Completing both in-store and online orders. • Maintaining a clean dining area, restroom, and work station by routinely sweeping, mopping and disposing of garbage. • Closing the store and ensuring everything is prepared for the next day. • Completed Food Allergies and Intolerances training.
• Responsible for aiding younger children with their Maths and English studies. • Updating required logs and student documentation. • Providing creative solutions to help younger children think autonomously. • Ensuring all student work is accurately recorded. • Preparing the learning environment for the session and ensuring everything is put back in order at the end of each session.