Shing Wei Ng
I have hands-on retail experience at Armani Exchange, supporting customers, maintaining displays, and handling stock. My background in fast-paced hospitality has sharpened my customer service skills. I am adaptable and passionate about delivering excellent service in dynamic retail environments across luxury, premium, and high street settings.
Provide direction to the Students' Union on strategic goals to improve induction at Durham, the academic and wider student experience for international students. Influence and made input into Students' Union policies through university-wide Assembly
Prepared and served made-to-order toasties, ensuring quality, food safety, speed, and excellent customer service in a fast-paced environment. Maintained food hygiene standards, managed stock rotation, and kept kitchen and service areas clean and well-organised
Planning of lessons and provide suitable learning materials based on each students' capabilities and lesson duration. Work and communicate with students and parents to continuously progress with their learning to their fullest potential
Observed and provided feedback on students' work progress and behaviour. Made sure that lessons are engaging and interesting for students who are new to these languages
• Assisted in maintaining tidy and organised apparel displays while helping customers locate items and sizes • Delivered apparel from the stockroom to the sales floor with a positive attitude, ensuring prompt service and a welcoming shopping experience
• Delivered food and beverages to customers promptly and courteously, ensuring a positive dining experience • Maintained cleanliness and organization of dining areas while assisting guests with any requests • Provided attentive, friendly service to enhance customer satisfaction and repeat visits