www.dickmanndesign.com I have worked with fashion and hospitality clients, ecommerce, advertising and publishing agencies, social media, fin tech and IoT companies. Projects are centred around UX and UI Design but I also work on branding, illustration and photo/video art direction depending on how broad the project is. Have a look at my portfolio and videos. Client list: Manolo Blahnik Soho House Soho Home The Ned Swissre Net-a-Porter Barclays Topshop Agent Provocateur All Saints Miss Selfridge Marks & Spencer The Bodyshop Oasis Coast Ribena Royal Mail Veolia Figleaves Lucozade Siemens Jaguar Specialties: UX/UI Design, Art Direction, Print, Ecommerce, Typography, Photography, Illustration, Bookbinding
Complete mobile-first redesign of the website - Improving device-specific UX and accessibility and CRO - Conduct research, including user interviews, persona creation, search engine vendors and competitor analysis - Design library system - Incorporate third-party search engine - Lead agile development processes and workflows with development agency for efficient project execution.
- Managed a team of nine designers in developing apps and websites for hospitality, ecommerce and private membership across multiple brands, including the Cowshed, SohoHome and SohoWorks - Drove culture change from waterfall to a more agile approach - Played key role in the creation of a new social media platform exclusively for members - Successfully introduced effective research processes and cost-efficient tools - Completely reworked bedroom booking systems, leading to a 17% increase in bedroom sales and a 26% uplift in Friends membership - Selected agencies and managed their input
- Developed from scratch a comprehensive in-house and B2B2C policy management tool used by all staff (from call centre and claims to underwriting and finance) and customers globally - The policy tool resulted in onboarding four new global B2B clients - Conducted user research with focus on behavioural science - Managed the daily workflow of a global team of designers and ensured the product was tailored for dierent jurisdictions - Built the company’s first sales chatbot with AI and machine learning using conversational design thinking - Educated stakeholders on research methodologies and appropriate tools - Art directed and illustrated numerous videos for both external marketing and internal educational videos.
Created and designed from scratch iOS and Android audio media podcast app as sole designer - Won a webby design award for best UX/UI app design - First interactive podcast app with snippet sharing, visual content alongside episodes and AI and machine learning - Created marketing video with After Effects - Built a publishing tool for managing podcast content alongside the app.
Available for new freelance projects!