A master's graduate with five years of experience in marketing, sales, project management and communication.
Excelled in handling guest relations for VISA at the Paris Olympics 2024, providing top-tier support to C Suite executives, ensuring • personalized onboarding experiences and fostering strong, positive connections with the brand. • Played a pivotal role in creating and supporting beautiful memories for event participants, leveraging strong interpersonal skills and a deep understanding of VISA's brand values.
• Successfully represented TikTok at Cannes Lions, enhancing brand visibility and engagement by coordinating and setting up event spaces, resulting in a 25% increase in attendee interaction. • Assisted in collecting and analyzing lead information, contributing to a 35% increase in qualified leads and supporting the brand's strategic marketing initiatives. • Efficiently answered client queries and facilitated meetings by collaborating with account managers, ensuring a seamless experience that contributed to a 30% improvement in client satisfaction ratings.
Increased the client satisfaction rates by 20% including high profile clients in the fashion and entertainment industry by recommending the right packages. Established their TikTok account and is providing content creation and community management support for their socials. Used ChatGPT to write and edit copies on Instagram leading to 10% increase in new user acquisition and leads generation. • Revamped the inventory management process and improved it by 25%. This made it easily trackable. . • Increased the customer service satisfaction rates on google by 30%.
Acted as the bridge between artist marketing managers, across key markets and increased the process efficiency, opportunity identification • • • • • .
• Headed event operations for various hit Amazon Prime and YouTube shows with more than 2 Million+ views. • Worked on establishing and monitoring performance KPIs, pricing guidelines at South India's best comedy club - SOCO (owned by evam Standup Tamasha), where I worked with the top ten globally renowned, Indian standup comedians. Increased the club's satisfaction rates by 30% and database management. • Executed digital ads for various campaigns leading to approximately 30% increase in brand visibility. Analysed the market during COVID-19 and came up with affordable, almost live, virtual events within two weeks increasing our market share • by an average of 40%. • Key account management including tour marketing and artist management for top tier standup comedians in our repertory. • • Supported live show delivery for South India's largest comedy festival - 'Laugh Ok Please' which had 2000+ audiences cumulatively and ran successfully across various cities in India. Spear headed international and national tours for top tier and rising standup comedians in partnership with various B2B partners in US and KL.
• Performed testing using Load runner (automated) of Standard Chartered Bank's internal applications. • Assisted the testing and implementation of software development. • Running of batches for performance testing and aided real time product integration.