- In a constant search for new experiences that can develop my personal and professional growth - After my graduation in 2016, I have demonstrated interest in expanding my knowledge and my area of expertise in the Fashion field. So I have been pleased to apply my knowledge acquired through years of study and experience abroad, where I learned new languages and cultures in the creation and production. - my related passions which includes: Writing, Photography, Arts, Languages, Dance and of course Travelling. -
Customer Experience | E-commerce Clienteling & Luxury Retail - Curate online product assortments, ensuring alignment with consumer preferences and e-commerce sales strategies. - Clienteling & relationship building -Trend forecasting and consumer behavior analysis for inventory planning
- Ensure that displays are in line with the brand's visual guidelines. - Arrange products to highlight key features and promotions and maintain organized and visually appealing product layouts. - Implement changes to enhance the customer's journey through the store.
- Management of business and consumer experience, as: site performance, merchandising, inventory control, as well as logistics operations and after sales services. - Watch over customer interaction, order fulfillment and returns to ensure quality service experience - Online store management: daily analysis of sales performance, trends and web KPIs to optimize product assortment and shopping experience, on site merchandising and site design.
- Responsible for cash controlling in the Corso Vittorio Emanuele II and provide the daily control of activities using IT tools; - Receive and control the steps of the Online sales; - Assist the Visual Merchandising team in Store and Stock replacements.
- Designing and Creation on the developing of new pieces and collections (Lingerie, underwear, beachwear) - Coordination of the Visual status to ensure if the image standards are correct; - Collaborate with the Communication Department implement and maintain image standards in order to maximize sales.