Aqsa Rahim

I was working as a Store Manager at an artisanal brand called SheWorks, a Pakistan. Responsibilities: . Managed staff scheduling, training, and performance evaluations. . Oversaw visual merchandising and maintained store presentation to match brand standards. . Handled inventory management, stock control, and supplier coordination. . Delivered excellent customer service and resolved issues effectively. . Monitored sales performance and implemented strategies to achieve targets. . Ensured compliance with company policies, cash handling, and health & safety standards. As a project based designer, my duties were; . Designed and developed creative concepts for artisanal products. . Collaborated with local artisans to produce unique, high-quality pieces. . Managed project timelines from concept to final product. . Researched trends and sustainable materials to guide design decisions. . Ensured all designs aligned with brand identity and quality standards.

. Handled cash, billing, and POS transactions accurately. . Supervised staff and ensured smooth daily operations. . Managed customer orders and resolved issues promptly. . Monitored inventory and maintained store cleanliness. . Supported team performance and achieved sales targets.

. Assisted customers with hotel bookings, cancellations, and modifications. . Provided information on room availability, pricing, and promotions. . Responded to customer queries via calls, emails, and live chat. . Coordinated with partner hotels to confirm reservations and resolve issues. . Maintained accurate booking records and ensured excellent customer service.