Odonzul Munkhbaatar

Worked in a luxury customer environment, providing excellent customer service and maximising all sales opportunities while maintaining the brand's Pradaness standards in all areas, as well as collaborating closely with the team. Prepared detailed daily reports on sales and customer activities. Liaised with the buying and merchandising teams to ensure the correct product was displayed in line with seasonal themes and Prada guidelines. Provided support across departments, including Men's, Women's, and Accessories, as needed. Developed strong cultural awareness and confidence by assisting and building relationships with customers from diverse international backgrounds. Fully trained in the Harrods tills in handling payments. Successfully passed all the Harrods staff approvals to work in the luxury department store.

Engaged with client queries and referred to the senior management when necessary. Ensured all stock was replenished on the shop floor and assisted the management with day-to-day operations. Advised clients on products and seasonal items to reach sales targets. Actively engaged with clients to find their desired items and assisted with their personal shopping. Learned how to work collaboratively in a team to achieve the department's sales target. Ensured that I was always presentable on the shop floor, wearing the correct uniforms.

Maintained the company's day-to-day operations, admissions and achieved high sales management. Worked closely with Waitrose's team manager to solve problems and to handle customers' concerns quickly and efficiently. Ensured stock was in line with sales records, maintaining well-maintained and presentable products on display. Interacted with customers and promoted our brand and products. Making sure to always achieve high food safety and hygiene standards. Motivated and encouraged the team to achieve sales targets. Filed an annual statement and corporation tax as well as tax returns and VAT submission, and payroll. Coordinated production and stock management. Recruited and trained new employees within the organisation.

Maintained the household's requirements in an immaculate condition and organised all the in-house activities. Ensured the safety of the family members and their well-being. Ensured operational activities such as shopping and receiving post/deliveries. Organised the owner's daily appointments and activities. Made healthy meals and snacks daily. Ensured daily duties are carried out to the highest standards.