Target-driven and adaptable Sales Associate with a proven track record in customer engagement, upselling, and consistently exceeding sales targets in both retail and hospitality settings. Skilled in building strong customer relationships, driving revenue growth, and thriving in fast-paced, high-pressure environments. Brings a proactive, customer-first mindset with a commitment to continuous learning and delivering measurable business value.
• Developed strong multitasking skills while balancing work and university studies. • Achieved the highest individual sales figures during the Euros football tournament contributing significantly to overall event revenue. • Built strong relationships with customers, creating a welcoming environment that encouraged repeat business and customer loyalty. • Selected to represent the business on official social media channels, promoting brand visibility and engagement on Instagram. • Recognised for reliability and consistency, becoming a trusted and dependable member of the team during peak periods.
• Successfully upsold promotions and new deals, contributing to daily sales growth. • Managed stock replenishment while assisting customers efficiently. • Gained experience in cash handling, problem solving and delivering high-quality customer service.
Gained experience in attention to detail through Replenishing the stocks on display, as occasionally small items would be missing and go unnoticed. Ensuring the shop is clean, allowing us to keep customers happy. October 2021 - August 2022
I was George Isofia’s manager when he worked as a bartender. He was a great worker — reliable, friendly, and always did his job well. I’d gladly recommend him for any future role.