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Open to Permanent
Open to Permanent

Emily Selman

Friendly & Organised Customer Service Professional
About

I am a friendly, organised, and customer-focused professional with experience in retail, hospitality, and front-facing customer service roles. I enjoy building genuine connections with people and take pride in creating a welcoming, positive experience for every customer. Working in fast paced environments has strengthened my communication, teamwork, problem-solving, and multitasking skills, while teaching me the importance of professionalism, attention to detail, and reliability. Alongside my work, I am studying Songwriting and Artist Development at university, which has helped me develop strong time management, creativity, and adaptability. I am confident working both independently and as part of a team, always eager to learn, and committed to representing a brand with enthusiasm and professionalism.

Previous Brands
Costa Coffee
ARRO Coffee
Brickwoodcafes
Work Experience
Barista and Front of House Member
Jun ‘26 - Now
Brickwoodcafes

Barista
Oct ‘24 - Feb ‘26
ARRO Coffee

General Manager
Jun ‘22 - Sep ‘24
Costa Coffee

Retail Experience
Work Environment
Department store
Other
Responsibilities
Greeting
Client Help
Complaint handling
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Product setup
Languages
English - Native
Education & Training
Institute of Contemporary Music Performance
‘24 - ‘27
Undergraduate
Music