I bring hands-on retail experience in customer service, transaction management, and maintaining organised displays. Skilled at handling busy shop floors, resolving queries, and supporting sales during peak periods, I adapt quickly and thrive in fast-paced environments, ensuring high standards of service and hygiene at all times.
Serve food and beverages to fans during matches and events with high accuracy and speed. Maintain cleanliness and hygiene in food service areas in line with health and safety standards. Handle customer inquiries and payments, ensuring smooth and friendly service. Work collaboratively with team members to manage long queues and peak-time service.
Provided IT support to staff and learners, assisting with computer setup, troubleshooting, and internet connectivity. Supported the delivery of digital literacy sessions, helping individuals navigate Microsoft Office and email systems. Logged and escalated technical issues to senior IT personnel when necessary.
Assisted with administrative duties, including filing, answering phones, and greeting visitors. Delivered excellent customer service by resolving queries and complaints efficiently. Supported shop floor operations and helped maintain clean, organized displays. Applied multitasking and time management skills during busy periods.
participated in seasonal sale preparations by arranging promotional displays strategically. Processed online orders accurately and promptly for improved e-commerce service delivery. Collaborated with store manager to identify fast-selling products and restock accordingly. Followed company policies whilst handling returns and exchanges, preserving customer loyalty
He is an excellent staff, a great team member