I am a customer-focused sales assistant with experience at LINZI, Sports Direct, and House of CB. I excel in delivering personalised service, upselling, and visual merchandising. Bilingual in Portuguese and English, I adapt quickly to diverse retail settings while maintaining high standards.
Sales Assistant Greeted and assisted customers in a luxury retail setting, delivering personalised shopping experiences in line with House of CB’s brand ethos. Achieved and exceeded individual and store sales targets through effective upselling, cross-selling, and customer relationship building. Provided expert advice on fit, style, and trends, ensuring customers found the perfect pieces for their wardrobe. Maintained high visual merchandising standards, contributing to an inviting and premium store environment. Managed stock levels, processed deliveries, and organised inventory to ensure product availability and display optimisation
Sports Direct, St Albans- Sales Assistant Customer service Assisted customers with enquiries, providing product information, and ensuring a positive shopping experience Visual merchandising Arranging displays to attract customers, following company guidelines for product placement and promotion Cash Handling and Stock Management
— Assisted customer in a friendly and professional manner, ensuring positive shopping experience —Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer. — Resolved customer inquiries and complaints promptly and effectively, ensuring customer satisfaction. —Collaborated with team members to maintain store cleanliness and organise merchandise displays.
I highly recommend Patricia as a retail assistant colleague. She consistently demonstrate exceptional customer service skills, always going above and beyond to ensure customer satisfaction. Her positive attitude and willingness to help others made her a valuable asset to our team. Patricia excelled in maintaining a tidy and organised store environment, contributing to a positive shopping experience to customers. With her dedication and enthusiasm, Patricia truly enhances the teamwork and atmosphere within our retail environment.