Responsibilities: •Responsible for customer service •Responsible for day-to-day operations •Ensuring professional and knowledgeable management of all customer queries •Constant training on product knowledge and sales techniques •Achieving sales in line with set KPI's and budgets
Responsibilities: •Responsible for customer service •Stock Keeper •Visual Merchandising (boutique and windows) •Constant training on coffee blends and sales techniques •Achieving sales in line with set KPI's and budgets COSMETICS FRAGRANCE DIRECT (Fragrances, make-up and skincare store) Melbourne, Australia Responsibilities: •Responsible for customer service •Cash handling •Visual Merchandising (store and windows) •Stock replenishment •Managing team members (shifts, training e performance) •Achieving sales in line with set KPI's and budgets •Constant training on new fragrances and beauty products
(Customisable leather bags and accessories company) Adelaide, Australia Responsibilities: •Responsible for customer service •Visual Merchandising •Reaching goals by training, motivating and providing feedback to staff ensuring high levels of customer satisfaction through excellent customer service •Managing team members (shifts, training e performance) •Achieving sales in line with set KPI's and budgets
Assistant Store Manager 10/2013 – 12/2014 Sales Assistant CALZEDONIA (Italian beachwear company) Milan, Italy Responsibilities: •Responsible for customer service •Cash handling •Stock replenishment •Visual Merchandising (store and windows) •Attended fashion shows to view new ranges of products
Responsibilities: •Responsible for customer service •Cash handling •Stock replenishment •Training on sales techniques •Achieving sales in line with set KPI's and budgets