Marc Mendoza

Athlete willing to learn and absorb knowledge

With experience in fast-paced retail and hospitality, I excel in customer service, adept at creating a positive shopping environment. Fluent in English, my skills range from sales assistance to problem-solving under pressure, ensuring guest satisfaction at all times.

Previous Brands
Holiday Inn Express
Nike Campaign
St. Helen's Catholic Primary School
Work Experience
Sales assistant
Apr ‘23 - Now
Self employed

Results • Able to maintain a welcoming and professional atmosphere, ensuring guest satisfaction throughout their stay. • Ability to adapt to any casualties during a shift, enabling me to take initiative and think quickly. • Developed problem-solving abilities that enable me to put an outstanding response to unanticipated situations within the shift. Duties • Assist with the complete setup and breakdown of the table set up. • Delivering outstanding waiting service to satisfy customers. • Carry dirty plates, glasses and silverware to the kitchen for cleaning.

Food and Beverage Assistant
Jul ‘22 - Nov ‘22
Holiday Inn Express

Results • Allowed me to multitask and work under pressure through serving food and drinks • Provided the optimal customer experience by accurately taking customer's orders and safely handling food, while simultaneously enhancing customer service and verbal communication skills. • Upkeeping a clean environment for all customers to maintain quality assurance procedures and protocol. Duties • Preparing tables by setting up linens, silverware and glasses • Providing excellent customer service to guests • Cleaning, sanitising dishes and cutleries to consistently keep adequate supplies on hand for expected customer loads.

Assistant Basketball Coach (Volunteer)
Apr ‘21 - Jul ‘21
St. Helen's Catholic Primary School

Results • Gained leadership skills by teaching young children, organizing them whilst undertaking administrative tasks. • Maintained a safe and secure coaching environment, while simultaneously supervising good behavior and conduct. • Built skills to communicate, collaborate and educate all children in the club. Duties • Ensuring children's safety, whilst simultaneously maintaining an ordered basketball session • Providing a safe environment for kids to use. • Working under a teachers direction to guarantee childrens comfortability.

Oct ‘18 - Oct ‘18
Nike Campaign

Results A strong athletic physique and fitness level to showcase Nike's sportswear effectively. Ability to pose and convey different emotions and movements in front of the camera. Willingness to follow directions from the photographer and creative team. Comfortable working in a team environment and collaborating with other models. Professionalism and punctuality to ensure a smooth and efficient photoshoot. Confidence and a positive attitude to represent the Nike brand with enthusiasm. Knowledge of different sports and athletic movements to bring authenticity to the shoot.

Retail Experience
Cash register
Stockroom management
Stock control
Delivery processing
Complaint handling
Education & Training
North Cross High School
‘21 - ‘22
Biology (B+),
New City College
‘20 - ‘21
Level 3 Foundation Diploma in Sport - Distinction
St Bonaventure's Secondary School
‘15 - ‘20
9 GCSEs including English Language (5), Math (4)