I bring hands-on retail and sales experience in fast-paced London and Melbourne settings, excelling at customer engagement, product recommendations, and high service standards. Adaptable on shop floors and at events, I am passionate about fashion retail and ready to deliver immediate impact in temporary roles.
Promote and sell a powerbank rental service face to face to shops, stores and businesses across London, pitching to owners and managers and handling objections. Explain the app-based payment workflow and revenue-sharing model clearly and follow up with prospects to win new locations.
Worked casually at events run by the company's food stores, delivering high-volume face-to-face service, processing POS transactions and recommending complementary products based on customer needs. Maintained product presentation and standards to support the customer experience, impulse purchasing and sales.
Run two dropshipping e-commerce stores on Shopify end to end: store setup, product selection, pricing, supplier and delivery set-up, SEO and marketing, and customer experience.
Take and serve customer orders, use the POS system, prepare bills and take card and cash payments accurately in busy, fast-paced service. Prepare grills, fries and other menu items to order and keep food, counter and work areas clean and well presented.
Encouraged and guided new users to join and use Moomoo, a stock trading and market analysis platform similar to TradingView, explaining features such as buying and selling global stocks and market analysis. Supported onboarding and account setup by phone, email and in person, handled several enquiries at once and kept accurate records.