Victoria Cardoso
I have luxury retail experience as a Skincare Consultant, delivering personalised service, tailored product advice, and strong sales support. I excel in fast-paced, client-focused environments, with expertise in CRM, upselling, and stock control, and am passionate about beauty and skincare within boutique and flagship settings.
Act as the first point of contact for members, clients and visitors within a premium workspace environment. Build strong interpersonal relationships while managing member queries and resolving operational issues in a fast-paced setting. Conduct office viewings for prospective members, confidently presenting workspace solutions to support the sales process Support a high-quality member experience through strong communication, problem-solving and operational coordination.
Managed all social media platforms and communications activity. Created and scheduled strategic digital content. Supported campaign planning, marketing strategy and partnership activations. Fostered relationships with key industry influencers for strengthened partnerships. Monitored social trends, engagement performance and competitor activity to support overall business strategy.
Managed all social media platforms and communications activity. Created and scheduled strategic digital content. Supported campaign planning, marketing strategy and partnership activations. Fostered relationships with key industry influencers for strengthened partnerships. Monitored social trends, engagement performance and competitor activity to support overall business strategy.
Delivered high-end guest experiences at one of London's top venues, hosting VIPs, artists, and brand guests. Supported live music and private brand events, including guest liaison and table management Strengthened interpersonal communication, adaptability, and attention to detail under a high-pressure environment.
Developed new client relationships and leveraged account management through Salesforce. Facilitated internal communications with clear and concise memos and bulletins. Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
Victoria is an exceptional team player, skilled problem solver, and strong business driver. She is highly motivated, positive, and always willing to support both her colleagues and leadership in advancing team objectives and business growth.